1-800 Water Damage of Cincinnati / Dayton, OH

I don't recommend this company. They came out for a flooded basement, quoted water restoration And reconstruction to get it back to normal completely. Once the reconstruction manager and owner were involved they claimed it was a misunderstanding, and the verbal quote was only for the water portion even though I had 2 people here that witnessed it for everything. The owner Jason reduced the cost, trying to get costs down. While we appreciated this our costs to get drywall, paint and carpet and padding completed were more than his mediation person originally quoted for the water and reconstruction job. We did not use their company for reconstruction portion. . The water restoration team Juan and Luis were fantastic and professional. Juan answered all our questions, communicating if th

5/5. Professional, kind, timely, unreal service. Jason, the owner, is a cut above. His knowledge and care for us as the customer was simply impressive. Highly recommend.

My husband and I can’t say enough good things about Jason and his crew! We discovered mold in our basement, and they came and took care of it. We also had to have some demo and cleanup work done as well. They were very professional and Jason was very knowledgeable and put us at ease. Thank you for taking such good care of us!

I had a great experience with 1-800 Water Damage in Cincinnati after needing restoration work done on my condo in OTR. Their team was extremely professional, communicated clearly throughout the entire process, and met every project deadline they set. The quality of their work was excellent, and they made a stressful situation much easier to manage. I would highly recommend them to anyone needing restoration services.

The crew with 1-800-Water Damage was amazing to work with. From Jason and Jordan coming out to access our damage to Jennifer and Louis for the cleanup work they did, I can’t recommend them enough. As a matter of fact, I have recommended 1-800 many times over the years. Being in the insurance industry, you don’t want to have a loss happened at your house but having firsthand experiencing the work 1-800 does, it makes you feel good knowing that your prior recommendation of 1-800 to your customers over the years have been taken care of means a lot to me.