1-Tom-Plumber

Daelyn came by today to replace a 20-year-old toilet that was well past its prime. He was a pleasure to work with. He gave me several options to save money. I bought my own toilet and he had it installed in no time. Left the workspace very clean, which I really appreciated. I'll be calling these guys again in the future when I need serious work done.

It seems like since Covid it has been really hard to find quality customer service and I should know, I worked in the industry 20+ years. From the time I booked my appointment it was a great experience. Dylan was right on time, knew exactly what to do and got right to it. At no point did I feel like I was getting the runaround, as I was with a previous plumber I had hired and quickly fired. He went above and beyond, as did Luis who showed up to give a hand. I would highly recommend them to anyone and will be using them for several projects coming up this Spring. Thanks Dylan! 10 stars!

What we thought would be a quick do-it-yourself fix turned out to be a major plumbing issue, and 1-Tom-Plumber Louisville was our first call—and the best decision we could have made. The owners, Mike and Lesley, are incredibly kind and honest, which immediately put us at ease. The team that came out to our home over two days to resolve the issue was outstanding. Daelyn Shirley and Marvin Brown were respectful, professional, and worked tirelessly to ensure everything was fully and correctly resolved. They were proactive, showed up right on time, communicated clearly throughout the process, and the pricing was more than fair. If you need plumbing work done for your home or business, this is the team you want. I truly couldn’t have asked for a better experience.

We had a great a experience with Daelyn and Nick. Our downstairs neighbor had a leak that turned out to be coming from our unit. D & N were very understanding and offered up several solutions. The easy solution, a new wax ring, turned out to be the answer.

Dwight and Daelyn solved a year long issue with our lines backing up and spewing sewage out of my shower! I've have multiple plumbers and septic companies come and look and thank God we finally have a solution. It was fixed within 24 hours of our first visit. Scheduling was easy, they were punctual and they communicated with us for every step. Thank you so much guys!