103 Luckie Street

There was a scammer in the parking lot with official gear and signage telling to pay him and he gave us a ticket to put in our dash. We came back and our car was booted. They need to do a better job preventing this or AT LEAST get better signage!!

Read some of the negative reviews here and thought I would chance it. Nope it's a scam as far as I can tell. Made a reservation on spot hero and got there yesterday and there was caution tape all over it, no option to park there, no staff. Wouldn't have felt safe leaving my car there and had to find other parking. So felt quite cheated by the company. However would recommend spot hero as they quickly gave me a full refund.

Parked in the lot and a guy came up and said the pay machine wasn’t working. He said the atm across the street could give me cash to put in the slot. Got back to find a boot on my car. They told me it would cost $150 to get it off. Which i did not have. After finally getting money wired to me, some guy threatened me with a gun to get off the property. I had called the police twice but they said it was private property and couldn’t help me. DO NOT PARK HERE!! Especially if you are female!!

Avoid this lot at all costs. Used Spot Hero to reserve a spot for 24 hours, returned to drop a bag off at the car after 8 hours to find they placed a boot on it. The only lot attendent there told me they couldnt help me as they didnt put on the boot as he walked away from me. Completely ignorant and unresponsive support. I’m sorry, but if you can’t properly manage a parking lot, you probably can’t do much in life. I had to wait 30 minutes for the company’s “boot remover” to show up. This gentlemen provided better response as he was apologetic after seeing I had a valid parking reservation. After speaking with Spot Hero, I learned it is the lot attendants responsibility to monitor license plate numbers for online reservations. They couldn't do that, but they did try to extort $125 from me

Unsafe parking deck. Parked for a meeting, parked over the concrete pillar to allow enough space for others. When going to leave, put in reserve and the entire front end including inside engine was ripped off my car. Went to main building, no one was present, went into equitable building and filed complaint where I was made into the problem. Long story story, a piece of rebar which was placed in spot to hold the pillar was 6 inches above the pillar and formed a fish hook, it grab the under plate of my car and ripped everything out. Over $15,000 worth of damage. The rebar was painted yellow, which means the lot was aware of the safety hazard. Filed complaint with owner and received unprofessional answer of “its your fault.”