1st Call Garage Doors llc

Friendly knowledgeable staff concerned about all my needs and very informative about any thoughts or concerns I had during my appointment 😁

Where do I begin? The customer service here is absolutely TERRIBLE. “Kris” should not work as your agent to answer calls. Yesterday our garage stopped working and our property manager sent out this company and the guy came for about 5 to 10 minutes after waiting all day and he did absolutely nothing. He didn’t check anything because it just so happened. The garage door started to work well this morning it didn’t work again. We called back to let them know that the guy came yesterday said all is well and today it doesn’t close again and Kris wouldn’t accommodate making arrangements to come today or tomorrow she said the earliest is Thursday. We expressed that we waited all day yesterday and she said take it or leave it for Thursday. And she is so rude! Not to mention after I called this mor

We've had very few garage door issues during the 13 years we've been in our home, but when we do, we call 1st Call. Adrian G. came out to our house yesterday to check out an issue we were having with our garage door. He was super nice, quick, and fixed what could have been a $1200-$1600 problem for much, much cheaper. Obviously, everyone will have a different case-by-case experience, but you definitely get the feeling that the guys at 1st Call are on the customers' side and aren't interested in ripping anybody off. You can call these guys with confidence!

The son of company came out. Was professional. Topk care of my garage door issues and I'd use them again in the future.

Adrian was awesome! Thanks so much for fixing the garage door. I highly recommend Adrian & 1st Call!