1st Call Heating & Cooling

Mike,Completes work in timely manner. Cleans area before he leaves,and is a pleasure to work with.

I was having problems with my air conditioner and I called Mike. He responded faster than I was expecting and came out in less than an hour which really impressed me! He found that my unit fan had seized and replaced it in a short period of time. He was personable and informative. I have found a good source for all of my heating and air problems!

Amazing experience from start to finish. We knew we would need a new air conditioner soon because ours has been leaking. We called them due to their great reviews and Austin came out and explained everything to us and what our options were. He did NOT push us into buying a new unit but rather explained everything so we could make our own decision including How he could fix our old unit. We decided to replace the furnace and air conditioner Austin came back out and went over everything that was included in the price. A week later Mike, Austin and Derek came to install our units. They were extremely professional and finished all in one day. They didn’t rush out even though it was after 5:30 they still stayed and explained our unit and new thermostat. They had the BEST PRICE when we called a

Mike said he would be at my place at 3pm and he was on time. He walked my partner and me through everything he was doing and why. He was extremely helpful and friendly and was very honest and straightforward. He didn’t try to get as much money as he could out of us and told us what costs we would be looking at for fixing the unit or replacing the unit. We have an older model combined heating and ac unit running R22 which is becoming obsolete and costs a fortune to replace, so we are looking at replacing the whole unit next year since the heating part of it still works for now. Going to ask Mike to do the replacement when the time comes.

I finally decided to do a full upgrade on a nearly 40 year old furnace and AC system in my house. 1st Call got the full system replaced in a single day for a price that I felt was fair and less what than I had expected for a full unit replacement. Mike and Austin were helpful and prompt in answering any questions I've had and also alerted me to an issue with the gas company's equipment I hadn't been aware of before. They were very friendly and helpful and took the time to answer even my more silly questions fully and offered follow up appointments to make sure the unit is ready to go for the AC season. I am pleased with the service I've received so far and will continue to go to them for my heating and air concerns. Thanks again!