20/20 Plumbing & Heating, Inc. (ca)

Reached out to 20/20 for a plumbing issue that came about due to a poorly designed valve(manufacture defect). Matt and Eddie understood the issue and resolved it in a timely manner. 20/20 showed me that they want to serve their customer to the best of their abilities. Clear communication and an issue that was fixed in a timely manner. Appreciate the help 20/20

incredibly unprofessional company. There was a guy filming legally from a public sidewalk and they brought what seemed like the whole company out and let their employees harass and attack the man because they didn't like him filming. I would hope those employees got fired for that unprofessional behavior but I bet they didn't even get a talking to

They fixed a leak and replaced drywall rather quickly, technicians were good guys. The appointment setter was respectful as well.

We purchased our brand new Lennar home just over a year ago and unfortunately our AC compressor went out. Our builder was very unhelpful, as we were just past the 1 year warranty, but they referred us to 20/20 (the installing company). We spoke with the manager, Rudy, who was very sympathetic to our situation and did his best to help us right away. He expedited our new compressor and did what he could to get us a fair price for the labor since only parts were under warranty. We received another quote from a local company that was twice as much as 20/20’s quote. The tech came out on the scheduled date and within the scheduled time frame. He was very professional and made sure to answer all of our questions. He also made sure our AC was running correctly once he was done. While this wasn’t

Horrible company to be attacking a person on the sidewalk just because he was recording with his camera i hope this place gets shut down !!