222 Jacobs Street Garage

Cambridge, MA · Parking garage

Rating
3.0/5
★★★☆☆ 3.0
Reviews
14
Rank in Cambridge
#84
of 142 home service pros
City Percentile
30%
rating percentile
Address
222 Jacobs Street Garage, 222 Jacobs St, Cambridge, MA 02141
Status
Closed · Opens 7 AM

222 Jacobs Street Garage is a home service pro located in Cambridge, MA. It is one of 142 home service pros listed in Cambridge. Its 3.0-star rating is slightly below the Cambridge city average of 4.1 stars. There are 10 photos associated with this location.

Hours

Saturday7 AM–10 PM

Customer Reviews

★★★★☆ 4.0 Jun Yun · Feb 2026

It had plenty of parking on a random Friday afternoon despite the blizzard snow eating up street parking. The parking spots are narrow but not has narrow as some garages I've parked in at China Town. The entrance is a pretty sharp slant. Leaving the lot was easy with the signs but getting back was confusing. I was worried about all the bad reviews but it seems it stems from pricing and horrid customer service. I was able to avoid all that by using spothero. Not an Ad. just saying paying before hand made it pretty simple.

★☆☆☆☆ 1.0 b · Apr 2025

If they charged you properly, I would say this place is great. Well lit, clean, orderly. But unfortunately, they will overcharge you grossly. I parked for less than four hours on a weekend and was charged the max daily weekday rate. Couldn’t find attendant to fix, and no phone number or contact is provided anywhere.

★☆☆☆☆ 1.0 J · Jun 2025

This parking garage is generally ok, but be cautious of potential overcharges. The woman on the helpline, was unhelpful and had a bad attitude. If possible, find a nearby garage or street parking instead.

★☆☆☆☆ 1.0 Kail M. · Nov 2021

You know that Seinfeld episode where they are trapped in the parking garage? This is like that, but less funny and witty. We needed a place to park for a few minutes to drop something off at a nearby business and all of the signage indicated that you could use this lot for local shopping. There were no street level spots so we went into the garage. We parked on P1 and someone immediately told us the first level was valet only (there were no signs to indicate this.) He told us to park on P2 or P3 (lower levels). We were a bit suspicious as these levels were labeled “monthly passholders only”; we parked and went to use the elevator. The elevator was swipe access only. We had to ring the front desk who buzzed us in. However we realized we forgot something in the car and turned around to go

★☆☆☆☆ 1.0 M C · Mar 2022

Warning: extremely shady practices, bordering on fraudulent. Even with proper validation, they will attempt to charge you the daily max rate if you are so much as a minute past the stated time, rather than the actual difference under their hourly rates. The attendant is clearly aware of this issue - he claimed that we would have to talk to the manager who was "only in the office Mondays to Friday" and that we would have to call after paying the ridiculous full amount. When we refused, pointing out that's not how validation works, he finally called the said manager (who was clearly available on a Sunday) who agreed that we should pay the difference. Instead of letting us go at that point, the attendant proceeded to continue arguing with his own manager and only acquiesced when it became cle

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Parking garage

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This listing is informational. Contact the business directly to verify credentials, services, and availability.