620 Brickell World Plaza

The parking location itself is good, but the service is unacceptable. After I had already paid at the entrance machines less than 10 minutes earlier, the machine took my ticket and failed to recognize my payment when trying to exit. Instead of helping, the security lady at the gate tried to charge me an additional $50. She was rude and aggressive, not only with me but also with the male security guard who kindly came to assist. At one point, she was willing to leave me trapped inside the parking garage with my 1-year-old baby in the car. Completely unacceptable behavior and very poor customer service.

I parked for 2 hours and didn't see at the very bottom of their sign the small print that they close the parking after midnight and they charge an overnight fee of $45 !!! I had a really hard time to figure it out how to get my car out of there, had to wait for someone to exit and then I was able to enter and exit and pay this ridiculous fee. SCAMMERS!!!

We stayed in this parking lot for 1 hour from 2:45 p.m. to 3:45 p.m. and paid $45!!!! This is outrageous!! This is a scam and a robbery. I am absolutely disappointed.

I park here all the time to see my aunt at Brickell on the River. $10 for all day on the weekends is a super deal and there's always plenty of spots. I got kinda spooked when I left in the middle of the night with the gates closed, but they open upon approach. Week Day Rates – Monday to Friday $15.00 Flat Daily Rate until 6:00 pm $10.00 Flat Daily Rate after 6:00 pm until 3:00 am $25.00 Maximum Daily Rate $40.00 Lost Ticket Rate (Includes applicable taxes) Weekend Rates – Saturday & Sunday $10.00 Flat Daily Rate & Maximum Rate $40.00 Lost Ticket Rate (Includes applicable taxes)

Security lady that talks yo toy when you ask for help at the parking gate is rude, aggressive and not helpful at all. Bad service. Good parking spot.