911 Restoration of Fayetteville

We had an awful water leak at our office over night. It was not discovered until 7:30 am the next morning and we immediately called here. I dealt with Blake and he was outstanding during the whole process. He called me, even if it was after hours, to keep me updated and informed about how the process was going. I appreciate the professionalism and commitment that this company and employee showed during a stressful time.

I am so glad I called 911 Restoration. We had our washer leak from upstairs and they immediately came and started pulling up the carpet and padding to dry. The service was great and Cameron was easy to work with. He is very respectful, attentive, and professional. I’ve been able to text both him and Colby for scheduling and obtaining estimates for our insurance and they replied in a timely manner. 10/10 would recommend. We plan to use them for our repairs vs our insurance’s recommendation because our experience with them has been amazing.

911 sent a technician (with equipment) on a FRIDAY EVENING when a washing machine line malfunctioned and created water issues in 3 rooms. They set up blowers and/or dehumidifiers in all affected rooms and came every day for 8 days to check moisture readings, adjust equipment and/or tear out damaged sheetrock and flooring. Our technician, Keith, was polite, respectful and responsive, always taking time to explain their processes; and the manager of 911, Colby was equally professional and helpful. We highly recommend 911 Restoration.

I own a rental condo that was damaged by a water leak in an adjacent unit. The completed job was not to my satisfaction, so Colby Porter brought a different contractor in to redo the work and make sure everything was completely satisfactory. Mary Catherine was extremely instrumental in coordinating all the details to make sure everything was done in a timely manner. My condo looks wonderful, and is now ready to rent out again. Great work ethics!

These guys are the real deal ! Colby, Chris & Rod came out & quickly deduced the problem with our window leak. They were incredibly nice & helpful, & did a thorough evaluation that left us with no questions. Thank you guys again! Would absolutely recommend this business a thousand times over !