A-1 LLC

Great company to work with! They were very responsive, respectful and provided quality work. We would definitely recommend using them and will be a lifelong customer. We originally were put in touch with them through a home warranty company and when that didn't work out, we still decided to have A-1 Complete do the job. They were on time, courteous, cleaned up after themselves and got the job done quick! They offer a great warranty on their work and parts. Honest and easy to work with! (Most of the people writing bad/angry reviews are due to home warranty companies - so if you put it together..It's their home warranty company that they are angry with)

I would prefer to give them 0 stars, but that isn't a choice. Absolutely terrible customer service. Bob refused to actually schedule an appointment for me, and would simply say "we will see if we can work you in," it took minimum 3 phone calls to get anything accomplished. Bob mumbles and argues every time we call and always very obviously tries to ignore the actual questions you're asking... Our story: They installed a new unit for us in October and when we turned it on again in April (after winter) it did not work. When we called to have them come check over their work, they charged us again... AND told us there was "nothing wrong" even though the AC would not blow cool air. After another call, Bob finally sent the tech back out who diagnosed the issue as one that "happens all the time w

I woke up with my furnace not running on the first snow day this year. I called this company 15 minutes before their opening time and they answered just like I had called during business hours. They had a tech out to me within an hour and he diagnosed my issue within minutes! Chris (the tech) made a call to the office then drove to the supply house and back with my part without making me wait all day. All said and done my heating system was back up and running in less than two hours. I can tell you who I will call for my next HVAC issues. I would highly recommend this company!

Steve just left and we are back in business! My day started early with the smell of gas throughout the house. After a visit at 7:30am from the gas company we called A-1 Complete to change out the control valve on our furnace unit. They responded quickly, arrived when they said they would and Steve was helpful and professional. He had to leave to get the part but returned promptly and installed it with no issues. We are so happy to have heat given the forecast for the weekend! Thank you A-1!!!

I hired A-1 Complete Heating & Cooling through my Home Warranty. The issue was when I turned the switches on the thermostat the fuse on the HVAC kept burning out causing the blower fan to constantly run with no heat or cooling. A-1 guy came out charged me $75 to change a fuse but did not do any trouble shooting to find out what was causing the fuse to burn out. The 3 amp fuse blew again. Temperature was in the teens to low 20's at night and I needed heat. Both myself and my Home Warranty company called A-1 several times and left messages for a recall to come back out to my house because the problem was not fixed during their prior visit. A-1 would not return our calls. I do not recommend A-1 and I would also like a refund.