A-1 Services, Inc.

Stay away from this company if you want peace of mind. Their technicians are independent contractors and offer extremely poor service. I called company yesterday for my HVAC and technician told me a loose wire contact was the cause. He pushed it in and it started working. He didn't run any test. Soon when he left the heater stopped working. He spent more time in his car writing the invoice. Also he told me his credit card machine was malfunctioning. I didn't know that the company was tracking his GPS location to see how long he was at my property. Super poor Service. I am still without heat and A/C is not working either. I called company again and they said I need to pay $295 if a technician is going to step on my property. My unit gets serviced yearly. Your company is not the on

Lucky to find Dave at A-1 Service over 15 years ago. They first fixed my air system when I first bought my house, understanding money was tight, they made quality repairs that should last years instead of selling a new unit. After the prior two companies recommended a full replacement. The AC has been working perfectly since their inexpensive repair. Also, with the AC you also get a full service on the heating system, which was very old and recommended replacement once it went. But be prepared it could last a week or a few years..Obviously, I passed on the expense to update the oil furnace. Sure enough, 14 months later in a massive cold wave the furnace went. Dave sent his A+ crew out and had it replaced in less than 24 hours. Since they serviced yearly the oil water heater, A/C and

I'm a senior citizen living alone. Called in with "no heat" emergency call. After an hour I had to call in again because of no response. Finally, 30 minutes after second call they called and told me they would not come out because of snow (there was less than 2 inches of snow and roads were in good shape). They did say they would call me in the morning to schedule an appointment but never called. I guess 24 hour emergency service means ... only if they feel like it.

A1 provided us with a new high efficiency natural gas burner and a new ductless air conditioning system 6 or 7 years ago. We were on a tight time frame and they were the only company responsive enough to meet our schedule needs. Sam coordinated the project and went out of his way to check our electric system configuration and capability. He also had his team reinforce our entryway stairs to assure they were strong enough for the weight of the old burner to be removed. He helped guide us through the complicated details and choices associated with the energy incentives available to us at that time. To sum up, Sam was very helpful and professional throughout the project, which gave us peace of mind. I would definitely, and without hesitation, recommend A1 services and especially Sam to manag

We called this place to service our A/C unit as it wasn't blowing cold air. They gave my girlfriend a hard time about the appointment being at 3:00pm so I left work early to meet them at our apartment. And waited. And waited. After half an hour I called and was told by Carlos the Sam was on the roof already. But why is the tech on the roof without even saying hello, I wondered. So I went up there and much to my surprise there was no one there. I went back to my apartment and no one was there. So I called again. Now the story has changed, Carlos tells me that Sam was with another client in the building. But why did you change my appointment without telling me? Need I remind you left work early to meet at the time you were so adamant about. Now I ask if they're going to do something for me f