A-1 Sevier County Heating & Air

ID GIVE THEM 10 STARS IF I COULD! After being ripped off by a different contractor this week already, I was not happy when my AC unit stopped working and I had to call another repair man. Especially in a 5 year old home! HOWEVER, from the phone call to the SAME DAY SERVICE, these guys were AMAZING!! They were literally at my house within maybe 2 hours of my phone call. Jerry was extremely nice and he and his trainee let me follow them around and even explained everything they were doing and taught me a little about my system. They found the problem and had it fixed within an hour!! The price was very fair, especially for the timeframe! Thank you thank you thank you for a great experience!! After having such a bad one with a different contractor, it was so relieving to get my home in worki

Tony with this company is absolutely honest and straightforward person. I cannot thank him enough for what he did for my company. We hired him to do a job for us, and he was accidentally overpaid by almost $1,700. When i spoke with him, he was extremely quick in getting those accidental funds back to us. This could have turned out very badly for us, however because he is the person he is, he did the right thing and made it right with us. If we ever have any work in or around his area, he will be the first person we call! Thank you again Tony!

Tony is friendly and very knowledgeable, He came out found the problem, I guess 20 yrs. for a heat pump is good, told me what the price would be for a new unit, when he could install it and followed through as promised, They were at my house on time and left no mess when they were done, I am very happy with their work and price, and would recommend them to anyone.

Right now I would not even give them 1 star. He damaged a 2 year old unit that was still under warranty. Charged us for the party's that were still under warranty by the manufacturer. Hot wired a ac only to blow the motor. 5 months later we have no ac unit again and was told by another professional that the damage was caused by the previous technician that serviced the unit.

I bought a brand new heating unit from al 7 yrs ago. .the sales rep explained tthe different types of machines and waranty. So I bought the machine that was recommend by him. .we only had the machine for 4 month when the problems started. .we've had to call al 2 times per year to get the machine worked on. .and it's never run..properly. .their staff doesn't show up when they set appointments. .they often have to make calls to other because they weren't familiar with the product they sold me. .this company has charge me thousands of dollars in the past few years and have never fixed the machine they sold me and tried to fix numerous times. .now they won't even return a phone call. .do not do business with this fraudulent company. .