A & B Heating and Cooling LLc

I scheduled an appointment at he beginning of a week with the office staff for a 2 p.m. time, on a Friday before Labor Day weekend. They offered the time and day, not me. I explained I would not be at home until that afternoon. Thursday, just before 5 p.m., the office person called me to say that they had to come at 10 a.m., and couldn’t keep the 2 p.m. appointment time. They told me that the reason was that the technician would be off in the afternoon. I suspect that because it was a holiday weekend approaching their staff wanted off early. They told me I would have to reschedule for the following week. I told them no, just cancel my request. I contacted another company the following morning. They came that same day, in the afternoon, and the technician called me to let me know he was o

I scheduled a furnace tune-up through my home warranty and A&B scheduled me immediately for the next day. I had to reschedule and they did not have a problem with that. Technician Mitch arrived early to my appointment window but contacted me prior to make sure it's ok. He was knowledgeable, respectful and professional. I would definitely use this company again.

My air conditioner has been inconsistent lately. Sometimes it works great, and other times it doesn’t work at all. During a time that it was working great, I scheduled a tuneup, to see if it would help the problem. Little did I know, it would quit working again the morning of my appointment. I called their office to let them know, and they said their technician would do the tuneup and would let me know if I needed to submit another work request (I use a home warranty company- so it can be tricky). Ian arrived on time and exceeded all of my expectations. Now, I don’t know what is involved in a tuneup- but he definitely went above and beyond what was required. He cut back the weeds from my A/C unit, thoroughly cleaned it out using an air compressor, troubleshot a water pooling issue with th

A & B did an excellent job installing a new air conditioning unit. We have used them several times for various jobs at our home and they have always been awesome. We had a maintenance plan with another company for years, and after having two very bad experiences, where we needed to get a second opinion before spending thousands of dollar, we switched companies. A&B is excellent and we highly recommend them.

I was told by another company that I needed 1800.00 dollars worth of work on my A/C. After getting another opinion from A&B I saved money. I would like to thank Mitchell, the young man that came to my home and did a thorough inspection of my system and saved me a lot of money!!!! Mitchell was professional, helpful and went above and beyond what he needed to do. He is an asset to this company. Thank you Mitchell for your help and the extra time you took to help us.