A Best Air & Heat

I blame myself for the problems with A Best, who serviced my AC. During work on another issue, my landlord mentioned that my house's crawlspace was extraordinarily cool and asked me to check the house AC vents to see if the air was flowing okay. Turns out several were not, and my landlord said I could proceed to have it fixed. I called A Best because they had serviced the unit before. Two workers came to my house. One went into the crawlspace and says he saw no major issues with the ductwork under the house. They opened the hood to the unit and discovered it was very dirty and congested with dirt, dog hair and other outside particles. They cleaned the unit and either fixed or replaced two parts called run capacitors. The bill says they were repaired at a cost of $301.50. There also was a $

The tech came out stating we needed a new contactor even though we had power going to the unit but the fan was not running. I stated should you not check the power coming from the fan to the power supply to ensure the fan has just not went out since the unit is powering on the tech said in his educational experience its a bad contactor and it will be around 300.00 plus parts and diagnostic fee. I said ok since I am recovering from surgery on my back even though he never checked the fan power and I truly new better . He comes out next day puts in the new contactor then tells me well it looks like there is no power coming from your fan because it is not coming on at this point after I installed the new contactor. I said did I not tell you to check that before just guessing he said I did wh

I spoke with Jarred about getting a new Diakin Heating and Air system installed. I had several questions about 2 different units I was considering. He was very patient, answered my questions, and was very informative. He also came out to the house to make sure that everything was as it should be for the unit we had decided on which was a 14 Seer. Since he installs a lot of Diakin, he was able to give me a better price than my other quotes. John and Lewis came out to do the installation, were very thorough, and did a wonderful job. They also changed out my 14" return ducting in the attic to 16" ducting because Jarred wanted to make sure the new unit would work at its best. John even came back the next day to adjust the flame on the gas furnace because he wasn't satisfied with the way it was

I am really impressed with A Best. I had my condenser, compressor, and furnace replaced. The cost of the complete replacement was very fair and competitive. The technicians are knowledgeable and courteous. Rob and George had the entire job completed within four hours. They not only left the job site free of any trash but actually left it cleaner than it was when they arrived. Quality of work was outstanding. Customer service is great too.

We received a call from A-Best Air saying we were due a service on our AC unit. We scheduled the service and also expressed concern about one of the units. The tech came out, he was polite. He was here 20 minutes. We weren’t told what he did but we were charged for a year’s service plan that we didn’t agree to. I called the office to discuss the payment and was told it was a year fee we pay for service. We have used A-Best for an issue with our units and had a great experience. We’ve never used them for service only and this experience felt like we were forced under false pretenses because the service plan was never explained to us. The communication could have been handled better. In the future, we will use a different company.