A & M Plumbing

Everything was more than I expected. Everything was explained step by step.The situation was assessed and explained to me thoroughly and in a way I could understand. The tech was obviously very experienced and professional. The job was done quickly. I was impressed also that they not only took the old water heater, but all the other packing materials and trash. If I could give a higher rating, I would happily do so

Marc Rios provided excellent customer service by troubleshooting the issue and fixing it in an expedient manner. His professionalism, knowledge, and ability to articulate the issue, how to fix the issue, and explain preventative measures were invaluable! He definitely went above and beyond and even shared information about the city of San Antonio to make my living experience better. I am grateful for the encounter.

Jonathan and Angel were awesome. Highest Level of professionalism. Kept me informed every step of the way. Made sure to explain at every point of the service call. Went over the estimate in detail. Crew is here starting on the repair work. Technician communicated the estimated time to complete the work. Will definitely recommend to family and friends.

All I can say is professional, caring, knowledgeable, polite, and patience. All questions I had were answered. The job was done carefully and definitely in a timely manner. I truly appreciated these two gentlemen. Thank you so much A&M Plumbing for such great support, and people who truly care about the customers needs. ❤️

Romero was very professional. The other guy I think his name was Gibby was very unprofessional once he seen the water in the yard. His first remark was you just need to pay for it out-of-pocket and get it over with. And I looked at him and said that’s why we have insurance. And this is what you want working for you. Shame on you, A&M plumbing I did get ugly with Romero. I took it out on him the frustration, but I did apologize to him, but as far as Gabby totally unprofessional, and then went and sat in the van and never came back, but I do know after Romero went out there. He probably told him that I was mad and said what I said, which I will say it over and over again. An end to pay $245 for them to cut out the back of my kitchen sink wall to find nothing. And then to turn around and tell