A Plus Stair and Rail

What a tremendous job. Charlie and Oscar did amazing work in our home. This was a huge undertaking, but they showed up when they said they would and kept our house clean. When the new wood was installed they had Wolf come over and stain. Took about a week and he was meticulous in staining and finishing our stairs. The finished staircase is just incredible and we couldn't be happier with them.

This was the 3rd estimate that I had done to replace my railings and bannister. Derek came out and was very professional and knowledgeable. He was also here on time when we set up the estimate. The previous 2 estimates were a lot more expensive than I thought this should cost. I am really glad that I went with "A Plus Stair and Rail" for my installation. The installer's quality and craftsmanship are excellent. He definitely took pride in his work. I would definitely recommend them and would be happy to show you their work. Definitely a 5 star rating. I also have before and after pictures which I will send to them.

Our experience was different than some others listed here, so felt it was important to share. We wanted to replace all of the newels, railings, and balusters leading up our stairway and across a bridge from one side of the upstairs to the next. Also, the basement hand-rails. Went from orange-y pine w/white balusters to red oak stained to match our floors and wrought iron balusters. Derek was responsive, and provided an estimate very quickly. Their schedule was very full, so couldn't get started for a few months (plus the job was pretty significant). Price included staining/finishing of the new wood and re-tacking down of the carpeting (something that another company wouldn't do **at all**...plus their prices were much higher). It took about 2.5 weeks overall, which was longer than we anti

Derek was so great to work with. Organized and always on top of returning my calls and emails. We had to push our project back several times due to covid and they were always understanding of that. Chris & Wolf were amazing and both worked so hard to keep our house clean and safe with little ones around. We are so pleased with the crew and the end product! Thanks A plus!

The first guy they sent out didn’t seem to know what he was doing, they didn’t send him back. The original installation was very sloppy, I contacted the owner and no one wanted to come and see the mess. Instead I had to send pictures, they sent someone to fix the mess (ie. gaps in the walls, holes in walls, stains all over the drywall, stain on the moulding). They sent someone to fix it the same day that I was having my house appraised and the appraiser even mentioned how sloppy the stairs were in comparison to the overall maintenance of the rest of my house. The fixes were made but there are still seams that are visible on the risers. And I am very disappointed that the owner never came to inspect the work but still was ready to collect our money