A & R Air Conditioning & Appliance

Professional and thoughtful interactions, exceeded my expectations of timeliness, addressed the issue. Happy with their service provided. I called A&R on a weekday afternoon for help with my refrigerator not cooling after 3 other companies would not be able to schedule for 2 days. Jennifer called me back 2 minutes after I placed my initial call, and she said she could get a technician to me in approximately 24 hours. She also provided the lowest initial service/diagnostic fee of $85, compared to $199 from other places I called earlier. The next morning, Jennifer called me back and said a technician could come out in 30 minutes, as they had cancellations in the morning. Nate came at the time expected and was able to quickly identify the problem. He was able to procure the necessary part and

A technician came out and determined nothing was wrong. He claimed the accumulation of water that was leaking from the system was normal. A return call was made later in the evening to the business to complain, to advise the unit was doing the same thing. They said they would send the technician back out. When the bill was received, I was charged a after hours fee. The owner was very rude and unprofessional stating that his technician came back out. Yes, he did because he didn’t fix the problem. The technician could not articulate the reason the unit was leaking water and that’s why he was called back out.

A & R Has never disappointed. Has done work for me and family members. Always fair and on point with the diagnosis and repair, when the job needs to be done right. Call A & R.

System installed didn’t last 2 years. Had to go with a competitor to get it fixed because they wouldn’t stand behind their work. What a worthless company.

Very shady. Owner adjusted prices and joked about it when he thought he.hung up the phone. I called im on it and he said price went up. Then he hung up