AA Inc

I recently bought a Speed Queen dryer and the autosensing feature wasn't working right. AA Appliance Repair was the only repair company listed on the Speed Queen website for my area. Initially, I was told a technician would call me in two weeks to troubleshoot. I didn't get a call, so I followed up. The receptionist said she would check with the technician and get back to me. When she called back, she left a message that I had to disconnect the venting and run the dryer without the vent to see if it was a venting issue. There were no instructions on how to do that. I am not a handy person and I didn't want to risk breaking anything. I called Speed Queen to find another option. They asked some questions and explained the autosensing feature relies on sorting the laundry by weight and set

Definitely recommend. I had an excellent experience with AA Inc. Their response to my request for service was immediate and they were knowledgeable and completed the repair quickly. They educated me on what to look for in the future and ways to mitigate any future potential issues with my dishwasher. Thank you AA Inc!

Avoid avoid avoid! Absolutely terrible business to work with. They made me wait a week to see me for a dishwasher repair and never showed up. When I called to figure out why they didn't show up, I was expecting the lady on the phone to make up for it by sending someone asap. She said the best they could do is another week. She could care less about their mistake. Everyone makes mistakes, but no effort at all to even try to fix it. My building recommended them, and I'll be informing my building and the community about my experience. Take your business elsewhere, dont make the same mistake I did.

Absolutely the worst! Had to use this business as they are the only local repair service under warranty in my area for Speed Queen. Working with them made me feel like I was trapped in an abusive relationship. If you do not have to use them for warranty purposes, steer clear of this business. Otherwise, don't expect them to respond to you (they will just take messages but never follow up and make you feel terrible for having to follow up on their behalf); expect them to blame you for whatever breaks; and don't expect repairs to be done properly or last. They do not stand behind the quality (or lack of) of their work. Update: hired a different company after AA couldn't and refused to fix my washing machine and it was finally fixed properly!! I am so disgusted by not only how they treat

If I could give zero stars I would. Bosch sent me to this company when my dishwasher was getting an E-15 error message. AA Inc. Appliances told me the E-15 error message was related to the water valve. They replaced the valve and charged me $305.91. This did not work so they returned and said the issue was the door seal, which they replaced for $175.45. This also did not work nor did they mention that Bosch had issued a Quality Alert for doors of this model dishwasher. They returned and said the issue was the heat pump, which would cost another $359.34 to replace. When asked why they didn't find this during their other visits they said it was somehow a new issue that was causing the exact same error message. When I called the manager she said it must have been a mouse because they could n