AAA Stan's A/C & Appliance

Excellent communication, friendly and courteous staff. John was knowledgeable about LG appliances, diagnosed and repaired the washer at first visit with the proper replacement part and explained the issue well. Aside from what seems to be a steep price, very pleased with the entire repair experience.

On time Diagnosed immediately Gave us multiple options for repair. Even told us where to buy parts if we DIY. Well worth the diagnosis fee. (which was less than others, higher than some). The tech even put on little booties and brought his own rug. He was cleaner than my laundry room. Edit: oh yeah, also the rest of the office staff is great too.

Outstanding service had to wait for the certain parts but new the price for parts and install and the tech showed up on time was very careful in his work and cleaned up after doing the work. Very pleasant and knows what he is doing for sure. 2nd time had a service call for different problems and could not be happier.

I recently had a dryer that needed repair and they were prompt, returning my call even on a Saturday, courteous, setting up the next available appointment, and John was very friendly and knowledgeable when he arrived. He took the time to explain the repair and I am very happy with the service!

John and Kyle were dispatched through LG customer service to correct a noisy vibration issue with a stacked dryer while the washer was in a spin cycle. They arrived promptly and presented themselves in a professional manner. I was able to duplicate the noise while the washer was not operating by just shaking the dryer. Long story short, although Kyle was receptive to actually checking inside the dryer, John described at length how wood floor construction, especially in a new home (which I have) is the reason for these noises. And also noted in the service summary that the floor needs to be SUBSTANTIALLY reinforced to correct this problem. Nothing could be further from the truth regarding the floor issue. His assessment was made without a moment's hesitation on his part. I did not realize