ABC Cesspool

I just wanted to share the experience I had with ABC Cesspool. Graham ( who came by this morning to help us) was absolutely incredible! He was kind, polite, knowledgeable, patient and so helpful! Graham waited until everything looked good and was talking me through everything before he left. I can't recommend Graham and ABC Cesspool enough! Thank you!

I've used this company for many years but this is the last time. Several other people have commented about how bad the service has become and I just experienced it myself. I hired them to drain my tank. The service person was rude and I'll leave it at that because this isn't why I think everyone should avoid this business. He failed to properly replace the lid back on top of the septic tank. I have children and I hate to think what could have happened because of this service person's failure to place the lid correctly back on the tank. The picture is exactly how he left it. I recommend you look elsewhere for your septic service.

We had signs of a full septic tank and were relieved that ABC was able to schedule service the next day. Graham was just fantastic -- after pumping our tank, a blockage issue remained and he used everything in his bag of tricks to clear it out. I think he might have even been more excited than me when we finally solved it! I also appreciated the education as he walked me through the issue, how the system worked, what he was doing, and what proper maintenance looked like going forward. We'll definitely be using ABC again, highly recommend.

The service person (arriving a day late) was visibly angry after pumping the tank. After his greeting: "$320 cash or check only" he lectured me on how long it took to pump the tank, how long it must have been since the last cleaning (I bought the house recently), and details of his struggle and the near-catastrophic consequences of my ignorance. (I'm a book writer, I don't specialize in house systems. That's why I hire people.) I suggest instead that ABC hand people a pamphlet about good septic system maintenance, instead of bawling out customers. Go somewhere else.

Fast and friendly service for my antique septic system. ABC came the next day and finished in about an hour. What a pleasure to deal with a local company, especially compared to the 'big guys'.