ABC Cooling & Heating

Great service! Ian was very considerate with our home. Fully transparent about what we needed for the system. Super friendly and very knowledgeable. This is our first time using this company and he left a great impression about them. Will recommend.

On Saturday, March 23, 2019 we received our annual spring A/C checkup. Our service advisor was Eric Rodriguez. He was very professional and thorough in his performance. He took the time to explain what was completed and the readings from the A/C unit. It was more than I expected. I hope Eric continues with the company because he is good at what he does. I hope he knows that A.I. (artificial intelligence) will never replace the services he performs.

Day 2; the circuit board that had to be ordered yesterday came in today and Travis was off but Jim came to install the board. Jim was wonderful! After I wrote a check for the first amount today, he came back and knocked politely on the door to tell me he checked on our warranty and because we were still covered, the parts were less than originally quoted!!!Praise the Lord!!! We paid almost half of the first check written and had a credited for the parts on yesterday's invoice. What a wonderful company to work with. Considerate, listens to their customer and allows there employee to take the time to check on a customers warranty to be able to give them the best possible price. If you are using ABC for your heating, air conditioning needs you aren't getting the best!!!

I appreciated that on both days that it was necessary for service on my AC, Joe arrived early in the time frame given. I did not have to wait long at all. He identified himself on the first visit, showing his ID. He was pleasant after checking the A C, he showed me pictures of what he saw and what needed to be done to correct it. I chose to have the work done and it was done the following day. I have used Albritten for years and highly recommend them.

I am very impressed with the company. They called me right before the technician was on their way. They were on time and courteous. Daniel Fernandez was the technician who helped. He was honest with the assessment and to the point. He gave great recommendations and other services the company provides. He would answer any question I had, without having to think about it. He knew his stuff. I will contact this company again. 5 stars!!!!!