AC Medics Hvac/Plumbing

My central air quit cooling late Monday evening. I called AC Medics around 9:30pm and was surprised a young lady actually answered that late in the evening. I explained my situation and she was able to schedule a tech for the next morning to arrive sometime between 8am-10am. John actually showed up before 8am which pleased me very much after spending the entire night with no cooling and temperatures in the house in the mid-90's. He did a thorough review and found that the culprit was actually the AC unit's capacitor which was totally shot. After replacing the defective unit the AC began working and John checked the air coming out of the vents in each of the three zones in the house and found the air to be 60-degrees. John was courteous and seemed very customer-focused. All-in-all a

We were very impressed with Andy, the AC technician, who repaired my daughter’s AC unit. He was prompt, knowledgeable and friendly. After running tests he explained the problem, determined a solution and completed the repair in about an hour. I really appreciate that he monitored the air flow and temperature after the repair to make sure it was working effectively.

Cold calls individuals. Asks highly invasive personal questions. Absolutely zero customer service skills/edicate. Did not get the name of the individual calling, but 0/10 would not recommend.

No one came to my house! No service was performed. This company is trying to scam me with a bill that is false. Never had an appointment with this company. No one was at my house.

I am not going to even give this company or tech a single star that is how shitty the service was!!! The tech showed up didn’t call like they said he would but not a big deal I tried telling him what the issue was and he cut me off to ask where the units are I showed him and he glanced at them and walked off didn’t even walk up to them. Asked me where the controllers are then asked where another thing was and I said I don’t know what that is and isn’t it your job to look for them he asked for permission to go around the house and I said how else would you fix the issue. Mind you he was not friendly at all and rude to me so that’s why I gave back the snotty answers. He looked diagnosed the issue started to leave and I asked what is the issue he said the compressor valve is going out and I a