AC Repair Hollywood

I just called these people. The lady who answered was super rude and obnoxious. I was asking about their $69 fee which she said does not apply to service charges. She then, finally said it is an emergency fee after I asked that question seversl times. She next told me that tomorrow would be a non applied $49 fee. She was so unbearably rude that i had to just hang up after telling her that she is so rude. I cannot rate the service because i didn't get that far. Usually family members who don't care speak like that to customers, but family or hired help, they need to fire her "A"

Well if you have an ac unit like in the picture have no fear they DON’T work on those anymore???????