Ace Air Conditioning & Heating Service, Inc.

Ace HVAC Technician Cory just left our house on after servicing our air conditioning unit.   This is our second encounter with Cory and Ace. Annual service plan. Recognizing his professionalism and superior customer service is something I believe Cory deserves.  He arrived on time, put covers on his boots when he entered the house and answered my many questions. His attention to the small details like vacuuming dust from the unit interior was in addition to checking connections and metering electrical components.  I accompanied him to the outside compressor which he cleaned, from the inside out with our hose and removed all of the accumulated leaves and debris.  Again attention to detail was most evident. I am a former military instructor and university professor and I immediately reco

Seems honest. Had them come in for a check up after my HVAC shut down due to humidity. They told me it was just a filter swap and make the humidity setting weaker to strain it less (Was hot and humid this last week). They could have upsold me on stuff but didn't. Decent price for me to get some peace of mind.

This is my second year using Ace after switching from a smaller firm that had declined in quality in recent years. When a tech from my previous firm recommended replacing my boiler and provided a proposal, I decided to get two other proposals to compare it with. Not only did Ace come in lower in price, but Kevin, the estimator, suggested there was no need to replace the boiler and suggested a repair instead (as did the third firm). Since then, Ace has provided great service for my heating and air conditioning systems, and also supplied and installed a new baseboard radiator in connection with a first floor renovation. I'm also impressed with the fact that the employees appear to be very happy with the ownership and management.

Very honest Company! We were told by the former people living in a house that the furnace was over 17 years old. We called Ace and asked about getting a brand new furnace. Kevin came out to inspect. He let us know the furnace was only 5 years old and didn't need replacing yet. He could have replaced it and we would never have known any better. Kevin was so honest. We are so grateful to Kevin and Ace AC/Heating. A trustworthy company indeed!

Just had ACE install a new hot water heater for our house (the old one was from 1994...yikes!). The work was done by Jesse and Matt. What a great team. Their job was complicated by the fact that (1) I couldn't be at home when Jesse and Matt arrived and (2) they had to coordinate with some guys laying a floor in the utility room where the new hot water heater was to be installed. It all came off without a hitch and the work was nearly done by the time I got back home. On top of all of that, Jesse and Matt were super friendly and professional. Like I said, what a great team - thanks guys!