Ace Hardware Home Services

Moncrief was a pleasure to work with. They thoroughly explained all of the services and were able to get us on the schedule quickly. I was very impressed with our technician, Devin. There were some adjustments to the install due to our unique setup and he was able to walk me through these without a problem. I was impressed with the quality and timeliness of the install. It was a great experience and we will call Moncrief next time we have an issue!

Ted did an outstanding job with the installations. My wife and I are totally satisfied. His demeanor and professionalism while performing this job were exemplary and worthy of recognition. Very courteous, respectful, and professional, he represents his company with great pride and integrity that ensures customer satisfaction. I would recommend this company to anyone.

Devin and Marcus from Moncrief–Ace Hardware Home Service were fantastic. They came to my home to check for leaks and were incredibly thorough from start to finish. When we discovered that my hot water heater needed to be replaced, they took the time to walk me through every detail — the options, the process, and what to expect. Their patience and clarity made a stressful situation feel manageable. On top of their professionalism, they were genuinely kind and thoughtful throughout the entire visit. It’s rare to find service technicians who combine expertise with such great customer care, and I truly appreciated it.

I thought I'd be getting the quality of service and care that I get from Moncrief Heating and Air on Chattahoochee Ave. Ace bought this Cartersville plumbing company and Moncrief, and I got the plumbing company's plumber. From the moment he walked in it was nothing but a hard sell for this or that - despite Moncrief having recently made repairs on what this guy was "safety testing"... and every phone call includes a MAJOR HARD SELL on water heaters, and this guy... woo-wee! Anyway, I knew what was needed, just replacing some wear parts in my shower (O-ring and stem packing) but I got three quotes from from him starting at $1600 down to $650 to rebuild my faucet. I got fed up and bought the rebuild kit myself for $65. The professional plumber couldn't even get the faucet handles off - not

I needed my gas connection moved for a new in -cabinet oven purchase. Zach F and Logan C are an awesome team. They do clean, neat work and are very professional. It’s apparent that they take pride in their work based on their attention to detail. I highly recommend them. I was so impressed with them that I had them back two days later to replace my water heater which was also carried out flawlessly. Zach is very up to speed on all the latest building codes and made sure that everything was up to code for the replacement . I will definitely use this team again when I need plumbing services .