Ace Hardware Home Services

After getting 4 quotes, we chose to hire ACE to install a new furnace, AC unit and hot water heater. They sent Curt out within a couple days and he spent an hour walking around the house, taking measurements and assessing the job. We appreciated his diligence and awareness of the structural challenges in the space and our pre-existing ductwork, narrow pipes, etc. Knowing that he understood potential issues gave us comfort that there wouldn’t be any surprises during installation. We called Curt late on Friday, put the deposit on Monday and were scheduled for installation Wednesday. Debbie called Tuesday to let us know that the heater had to be sourced from out of state but would be there Thursday, even if they had to drive to Maryland to get it! They were also able to set up City parking p

Honestly, I do not even know where to begin! The team here are ANGELS! From Chris Wilson, who did the initial assessment and oversaw the project, to Mariano Flores-Serrato and Pat Cushin who were the AMAZING installers, and even Brian Brady, the Brand Ambassador. They were all kind, compassionate and professional. They had posted a very special giveaway on Facebook for a new Weil McLane boiler and we entered. When we won, we were blown away and so very grateful. I had to hug them, because it was such a blessing. With seven children, our A/C going this year, and our boiler overdue for replacement by decades, we were beyond thankful. The whole experience was wonderful. From their generosity of the boiler, installation, and parts all being covered, to the kindness and patience they showed, wa

We used ACE home services twice in January. Heating system repair: Our under floor radiant heating system in the kitchen only had not worked since the first season after installation. We had a number of reputable HVAC/ plumbing professionals look at it but they all shook their heads and suggested an expensive split system. We contacted ACE Home Services and are so glad we did! Chris Wilson was not only interested, but positively enthusiastic about diagnosing the problem and looking for a solution. Despite the fact that we had given up and were considering a different type of heating system. He drew up plans and provided several options and did not pressure us to go with the most expensive one. A week later the team of Alex Acevedo and Juan Rodriguez Bernal transformed Chris’s drawings in

Spencer and Dom are the best duo and great guys great conversation very knowledgeable about the heating system solved a problem that would fix my heating system and I would have no more problems. Thanks to Jeff Mccraken who help me with the financing for the heating project.

Servicemen did an awesome job despite the snowy and icy conditions.. They worked around a drywall crew and installed our mini-split within the time promised. It would have been better if it was just them installing the HVAC system since it was a bit chaotic with two groups.. I felt rushed on learning how to operate the remote and needed the manual to set up date, time etc.. The crew was polite, and respected our home, cleanup was done without any leftover pieces. Good company but I’m sure I will need someone to come out and go over all the information again.