Ace Wood Flooring Inc

Very poor quality and shoddy work: chatter marks across all rooms, gouge marks everywhere, dirt and hair trapped within the finish. Ace offered to come back to 'fix' their work but their work was so poor I don't trust them in our home to do any better next time. They admitted the lousy work and offered to refund a small part of our money- not nearly enough to have the work redone, along with the hotel, movers, cleaning expense. if you hire Ace, DO NOT pay them until the floor is dry and you can inspect their work. Once they get your money you have to take them to court to get treated fairly.

It’s interesting the Google reviews for Ace are either a 1 star or 5 star. With almost none in between. That sums up the ace of experience which is incredibly inconsistent. I have worked with them over 5 times in the past few years. Troy and Ace Floor pick up the phone but don’t honor their commitment and lack integrity in dealing customers . They started what was supposed to be a 3 day stair case sanding and refinish job on 6/14/2023. No problem, we wanted it done right! . They sanded for 2 days and said they would return on Monday, with still 2 days of staining and poly to go it was now a 5 day project. After no showing we called and were told the schedule was full and they would come back in a week. We explained we had other trades coming in and would need it done sooner. The own

Great communication throughout the whole process. We were able to get them to come out for a quote just a few hours after calling. The price was super reasonable and the work was superb. They were even able to remove ugly, chipped paint from an entire room's floor to expose the hardwoods below. Our floors look stunning! Highly recommend.

I actually went into the Warwick showroom because I didn't know what I wanted in my house. The staff were very friendly and knew everything about every kind of flooring.I finally went with carpet. They scheduled an appointment for me the next day and they actually came! The owner was very nice and gave me a fair price. I will definitely be calling them back for the other rooms of my home! They did a great job!

The floors in our basement came out fantastic. There were some issues with our floors not being level but they took care of it. Both their crews that worked on the job we're on time and cleaned up after they were done. We would highly recommend Ace wood flooring to our family and friends.