Acors & Griffith Inc

My husband called to get an quote to vent our microwave outside. The technician said he will call back the next day, it has been a week and we still haven't gotten a phone call. This is the second time they haven't gotten back to us.

My ac unit went out in the dead of summer. My landlord called Acors to come out and fix it and it took two days for them to have someone available. When the technician finally did come out, he told us there was a part he’d need to get permission from the landlord to order first and it’d take a week to get it in. That sucked, but there was really nothing to be done about it other than being patient. The next day I spoke to the landlord myself and found out the repair man never contacted him seek out permission to obtain the part. The landlord assured me he’d reach out to the company and give them the go ahead to order what they needed. Fast-forward a week, I’m still expecting someone to come out to fix the AC on Tuesday (today) and my landlord contacts me to tell me he left SIX voicemails f

Unable to provide necessary part for repair. Ordered at the end of July, it is now almost October and apparently they have no idea when it would come in. No sense of urgency. But very much pushing a brand new unit. We canceled everything. But they were always polite. Never rude, in that aspect there was no issue whatsoever.

Trespassed on my property because they were too lazy to walk around the block. Do they do that in the nice parts of town? Unlikely. But they treat us here like we don't matter. Learn to respect property lines.

Really pleased. Called for service check. Timely and reasonable. Also super friendly.