ACP Design - Anchor Custom Pool Design

Our pool was started in July 2019, now in May 2020 it is still unfinished. We paid the final payment in October or November with the promise that the next step was later that week. From then on it was very difficult getting in contact with the owner, Glenn and worked stopped. He admitted to financial flow issues with his business. We now need to have other businesses complete the work due to complete lack of contact by Glenn. We had received a good review of Glenn’s business by a neighbor who used him 20 years ago, and initially steps were pleasant to work with him. However, I echo the other review, the business does not seem to be what it used to be. Glenn has not completed this project and is very difficult to get in contact.

Anchor Custom Pools started my pool in September 2018. There has been nothing but headaches with this company ran by Glenn Egger. The job started off great and the excavation was completed (even though it cost me about $4,000 more dollars because they hit rock....which was stated in the contract at $400/hour) in a timely manner. Plumbing was done and gunite was sprayed in. One of the biggest issue with the plumbing was that he had to hire the gas company to come run the propane lines but he never paid them. When I needed propane this winter I had to pay the unpaid balance (over $1,200) before they would deliver propane to us. Another issue was when they covered the plumbing they poured large rocks right back on top of the plumbing they just put in (again, Glenn was not here for that

Had Glenn come look at my pool after some concerns about a job done by a prior contractor. He was very straightforward and upfront on what had been done(an overlay for my deck)and what had not been done correctly. He walked me through the process step by step and answered every single question to the best of his knowledge. I highly recommend him.

UPDATE on review from James Harrington. Glenn Egger of ACP Design Never completed our pool. He became in Breach of Contract 8-15-19, a little over a year of the date the contract was signed. Mr Egger has never given our money back that we gave him for phase 4 of the project. In excess of $18,000. We've moved forward with new contractors to complete this project and at the completion of it will be in the ball park of 100k , an amount including attorney fees. A long way from the original agreement. I'm posting this review in hope of someone else avoiding being subject to Mr Eggers Deceptive Trade. Mr Egger has told my attorney that "it's his business what he did with that money" after he refused to provide receipts for money spent. Mr Egger started out as an attentive, christian man , we so