AC&R Services, Inc

Awesome experience with this company from first contact to finished project. Alan is awesome and AJ from the install team went above and beyond as well. I recommend their services.

Over a year ago they tried to sell my elderly parents a new unit. They declined and serviced the old unit without issues. This winter it quit. They said it needed a valve at 1300$. We called them a week later. They stated the part was back ordered, but they found one in their basement. They stated they couldn't replace it now because our driveway was icy. Three weeks later, no phone call. In the mean time, a quality HVAC company replaced the part.

We had a great experience dealing with the team at AC+R. From start to finish, Dean and his team did an exceptional job. Right off the bat we were impressed with Deans thorough consultation, and professionalism. The install was completed as stated and his teams installation was clean and professional. They were respectful, quiet and cleaned up after themselves. Dean came back to our house the last day of install to inspect the job which offered reassurance again that out of 3 other companies, we picked the right company to do the job. We were surprised to hear that our rebate and warranty paperwork was taken care of at the office so we didn’t have to which in my opinion goes above and beyond. The AC units themselves are wonderful, easy to use, filters are easy to clean and it cools the spa

I would not recommend this company. I had 18k worth of mini split units installed less than 4 years ago. This past winter my outdoor unit froze solid. Came out told me nothing was wrong charged me on the spot. 2 weeks later same exact thing happened came out again said maybe there’s a leak and he would fix it. Charged again. Less than 6 months later in July came home to a puddle across my living room floor. Called again came out told me a leak… none of these apparently had anything to do with one another. Said they would fix it, units were under warranty. Guy came to fix it and when he came he didn’t have any of the correct parts and thought he was coming for an issue that I had never experienced. Had to reschedule and come out a totally different day.Today 4 months later got a bill for $1

I've been using AC&R since 2021, I don't think I can trust anyone else. They have done everything from service my furnace to fixing leaks in my pipes that lead out from my furnace. The techs are always friendly, respectful and knowledgeable. George is fantastic to work with too. I appreciate their heads up call if their tech is going to run late. I will continue to support their business over the years!