Adirondack Heat Pumps - Cold-Climate

This is our second Mitsubishi heat pump although we had planned to go with a cheaper propane heater in our newly built garage shop but costed out burying a propane tank + heater with outside venting and the heat pump with the last of the rebates was a better deal in the long run PLUS it can cool in the summer (80*). SCOOP did our first hybrid system in our cabin with no ductwork upstairs and it is still working out great. This second one is newer and bigger to heat the 30x40 insulated metal building with a single head we put up but handles it great. It keeps the inside wall to wall 52-58* when set to 55. The trick was they had to order and install the system in a little over 2 weeks to get it done by 12/31 to qualify for a large rebate and they got it done. This new system can be controlle

We had an issue with the temperature on one of our mini split units, and Mark from Mitsubishi was absolutely outstanding. He was extremely responsive—got back to us within minutes—and even offered a quick call. Amazingly, he was able to diagnose and fix the issue remotely without needing a site visit. Super knowledgeable, efficient, and genuinely helpful. We’re extremely satisfied with the support and highly recommend Mark to anyone needing Mitsubishi service.

For ADK folks interested in Heat pump technology, I’d highly recommend reaching out to Adirondack Heat Pumps. The sales person, Matt, was awesome and the two techs who showed up for the two day install were also great. Super kind and knowledgable guys!

We have always wanted our home to be more comfortable in the warmer months and ultimately decided a ductless cooling system was our best route to attaining this. Adirondack Heat Pumps webpage is very easy to navigate and schedule an appointment quickly, with the text reminders being a nice added touch. After scheduling an initial appointment Mark Sauter, sales consultant for Adirondack Heat Pumps was able to present us with a very reasonable quote that met all of our heating and cooling goals. Jim Heneghan (project manager) quickly entered the process and helped us determine the logistics in placement of the units. A few short weeks later the techs arrived and the installation piece began. Donovan (lead technician) and Matt (technician/installation crew) were professional, tidy, and

We recently had two mini splits installed and are very happy with the results. Our contact with ADK Heat pumps started with Mark Sauter. He returned my initial contact right away and set up the field visit. Glen, Joe and Rachel walked through the installation with me and told me step by step what was going to happen. It turned out beautifully with Matt finishing up the job. He gave us operating and maintenance instructions. Everyone at ADK Heat Pumps worked together to make it a great experience.From this review, I have been writing about the people. They are the ones who make up the Company, and the ones whom you interact with. The equipment that they install is made by Mitsubishi, a leader in split AC technology.