Advanced Air Systems

Had unit installed a year ago and it’s been down hill every since. This company didn’t do quality work and isn’t professional in business. I’ve had to have them back to my home again this year and was told the coil needed to be replaced it had a pretty bad leak. They ordered the coil and it wasn’t the right one. I had to wait little over two weeks before it was installed. David came out and charged it with stop leak until the correct coil arrived. We were told they put the new one which was done while we were at work (how convenient) we weren’t made aware they were coming until they call wanting to know if the dog was out. It was less than a month later had to call for them to come back due to the unit not cooling like it was prior to them replacing the coil. David came back and did what

I am a first time home buyer and I had been assigned this company through my home warranty company to fix my air. My experience was horrible. My air went out on Sunday night June 24th 2018. I contacted the company as instructed on Monday June 25th, 2018. I was told that someone would come out on Monday afternoon. No one came or even called to follow up. On Tuesday June 26th, 2018 I called back and spoke with a guy (Stacy) who said he had a blood vessel bust in his eye and that messed up the schedule. I was understanding and excused the Monday no call no show. The guy stated he would call me back with a schedule. I received no call. On Wednesday June 27th, 2018 I called back to Advanced Air Systems and was informed that a crew was in my area on Alligator Road and would be stopping by after

My mom has had to use this company since our ac broke through our property management company. The ac breaking has been a reoccurring thing for the past 3 summers, and we always need it repaired. This is the first time we’ve had to use advanced air systems. On Monday july 9th they were called by our landlord to come fix the ac, and told our ac was not working at all. On wednesday my mom was told to wait at the house between 12-3 during the hottest part of the day with no air and they didn’t show or call. We were unable to contact them at all until David finally showed up the following monday the 16th, a full week later. The air seemed to be working when they left, but they left exposed wires on our ac unit, and the thermostat is not working, so our fan is always running. We reported this t

Very poor workmen ship and even worse customer service. I called them on a Thursday afternoon to have someone come to look at the problem and they didn't show up until 6:45 pm Friday. They promised me they'd have it fixed Saturday and they didn't show up or even call me. I called them several times on Monday, and once I finally got someone to answer they told me "I'd have AC tonight." Once again no show and no call. Tuesday someone(s) comes a replaces the part that needed to be replaced while I wasn't home. They left wires hanging out of the ac unit and left the fan where it hit a metal bracket inside the unit. Wednesday they ignore my cell phone calls to where I call from my office phone and they hang up on me. Don't waste your time or money with this company.

Purchased brand new unit in summer of 2018 for over $6,000 from this company. Took them three days to install. They did not come when they initially stated they would. Fast forward to the middle of October. Turn heat on for the first time, and heat did not work. Woke up in the middle of the night, temperature was 85 degrees in house. Turn air on, nothing but hot air. Called them, was told they would be there the next day at 3:30. Two days later, they finally show at 1:00. Was told they would be there by 11:00. They said they had to run a wire and duct work. Stacy said they should have done that the first time! I do not recommend.