Advantage Wildlife Removal
New Richmond, OH · Wildlife rescue service
- Address
- Advantage Wildlife Removal, 1203 10 Mile Rd, New Richmond, OH 45157
- Phone
- (513) 553-1888
- Website
- www.cincinnatianimalcontrol.com
Advantage Wildlife Removal is a home service pro located in New Richmond, OH. It is one of 21 home service pros listed in New Richmond. Its 2.3-star rating is slightly below the New Richmond city average of 4.5 stars. It ranks #12 of 21 home service pros in New Richmond.
Customer Reviews
Great overall experiences. We have used them multiple times for squirrel and bat issues over the last 10 years. Not sure why all of the negative reviews, but I can only report on my own experience. I actually had to call and ask for an invoice after service was performed. Definitely your typical "small business" but no problems here.
TLDR: Honest, good, hard-working people in a family-owned business. They are a small company that works incredibly hard. I would recommend to everyone I know. Charles, Debbie and Eddy took incredibly good care of us. Charles performed our original inspection and found signs of wildlife in our attic. I was not home for the inspection, but my wife was incredibly complimentary of how Charles made her feel safe and that he was an honest man. We set traps and didn’t catch anything. Despite this, we decided to proceed with doing repairs given what Charles and Eddy found. It was a no brainer. While waiting to perform repairs, we actually found a bat in our kitchen, which terrified my wife and myself. I called Debbie at 9:30pm and we were on the phone back and forth for over an hour to discuss
Absolutely terrible communication. Just paid them $191 for nothing. The critter is still under our porch and I have had to call/text them multiple times to fix the trap. Lucky to get a call back at all. I have had to reach out multiple times on multiple occasions. DO NOT waste your money!
I just saw documentation of my experience with Advantage Wildlife Removal from 2017 and got infuriated all over again. The reviews are true--THIS COMPANY IS BASICALLY USELESS. They are eager to get payment, but do not except them to finish the job OR do it correctly. They set traps, leave the animals in them all day even after being notified within the proper window, and then show up a couple days later to pick them up. I paid them I do not even remember how much and when nothing was resolved, I stopped getting calls back. One star is definitely generous. I requested a full and final accounting but never received one and my Husband fixed the access point himself.
BEWARE, THEY HAVE CHANGED THEIR NAME TO PLUNKETTS ! Don't get fooled! I am in agreement with the low scores. They hound you about payment, when after the "trapping" program is complete, WHICH WAS NEVER COMPLETED for me, they sometimes honor the repair warranty, and sometimes not. The owner is has no follow up, is insulting, though the technicians were great and professional. Sometimes the technicians hands are tied. They don't seem to value their employees insight nor opinions as to how to service houses who need wildlife removal. How do you give 1/4 or 1/2 a star?! Furious!!
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This listing is informational. Contact the business directly to verify credentials, services, and availability.