Affordable Movers

8/27/17- Move from VA to FL Michael, Sr. Consultant for Affordable Movers told me more lies than I can recount. The most egregious of them all being that he promised the price was guaranteed and absolutely would not change. He said "unless we surprised them with a hot tub, the estimate was binding and would stay them same". He even went so far as to say his quote was "over estimated by 5%" to leave extra room for more items. Last Wednesday, I told him we had over 50 boxes and were still packing and were taking an extra chest of drawers and love seat. He assured me this would not impact the cost but that he would write it down. However, he did not inform the drivers. When the movers arrived, they said the estimate was wrong and that we now owe $5,649 which is over double the estimate ($2550

Everything beyond the quote was terrible with this moving company. Initially the movers kept having to change the time they would pick up my items from the house I was living in. Then once the day the mover told me they would deliver my things to the new residence no one came. I had to call customer service and after waiting for someone to finally pick up I was on hold again for 20 mins before I was disconnected. Then the mover called me out of the blue and said they would be there in 3 hours. So I had to run around trying to get access to the freight elevator at the last minute. Once there, the movers did not have any respect or care for my things, which could be seen upon delivery. Many of my totes (which I had bought instead of boxes because of the durability) were broken, bent, missing

If I could give negative stars, I would. Where do I even start with this company? My boyfriend and I had scheduled a long-distance move for my stuff from IL to FL on 7/31/17. My boyfriend was told by Sr. Consultant, Michael (who apparently no longer exists once he makes your contract), about prices and what would be owed when. My boyfriend paid the first deposit, no issue. When it came to my stuff being picked up, I was the present for the movers. I had a bank check ready for what we were told would be the second deposit. But all of a sudden, the price became THREE TIMES what we were originally told- because of the size of the room my belongs were in. I could've easily moved my things to a smaller room, what difference does that make? We were originally supposed to pay around $500. In orde

Lying salesman, incompetent dispatch. A total joke and we ended up renting a uhaul and doing the move across the country ourselves. The salesman promised a delivery date. When the actual movers contacted me they said they "never" guarantee a delivery date. Our items were ready for pick up a month before our requested delivery. The salesman said they would be picked up in time and set it for a Monday - after arranging for time off and having everything ready, they called Monday morning to say we were scheduled for Tuesday. I let the salesman know on our first contact that we lived on an Air Force Base and that the employees would have to have a clean record in order to be allowed entry. He insisted all of their employees are vetted and this would not be an issue. Well, they show up Tuesday

The contract specified that my $3500 deposit would be fully refunded if I canceled my move. In the three months since I canceled, they have not responded to my calls or messages.