Air Boca

Used Air Boca consistently in the past, today I called and it was a new company. Alright I guess whatever, sat in an automated system for almost 2 minutes and then the guy who answered the phone seemed exhausted to have to pick up the call. Hung up and called Hopkins Air, they were at my house in 30 min. Idk what happened but it’s deff not for the best.

We highly recommend Air Boca. We’ve been with them since 2015. They installed a new A/C unit for us in 2015. We’ve had no trouble. Their maintenance service is outstanding. We recently had our semi-annual maintenance which was very thorough. Cody, our maintenance technician, was wonderful. He was thorough, neat, efficient, knowledgeable and very courteous. He even wore booties over his boots to keep our floors clean. Thank you Air Boca.

It has been a pleasure having Air Boca perform all our AC repairs and replacements, in addition to a new Nest Thermostat! This organization has exhibited integrity of character founded upon the Golden Rule of Business whereby they treat their customers the way they would want to be treated! They have a magnificent team of technicians who exhibit superior experience and knowledge in every step of repairs and installations completed at our home. They are polite, courteous, in addition to being neat and clean with everything that was done in my home, they left everything immaculate. The technicians were totally engaged with the work they performed and we are more than happy with our AC after their repairs. In this day and age when it often seems that customer service has been devalued and dis

Used Air Boca for years and still had a maintance contract when thye sold the company to new owners. They came out for maintance. The technician (Tito) explained that I had cold air leaking from the unit and wrote an estimate for 5k to put in an air purifier, duct cleaning and sealent. I asked why he couldnt repair the leak at the location where it was leaking to avoid the mold since thr unit was only 4yrs old. It wasclear he was just trying to sell me something and not to say that I couldn't use what he was selling but I had absolutely NO trust in him at that point. I asked to please seal the area where the leak was and he said I put a little tape there. I asked him to send me the estimate via email and he flippantly says oh yeah sure. I am looking for a new AC company that I can trust.

I would give them a zero, but that's not one of their categories. They are so incompetent. They installed a Rheem unit without the filter door like my old unit had to keep dust from getting tucked into the unit. They were rude. Thisbunit never worked well. They did not tell me I had to register the unit, so now, 5 years later, I cannot get these very expensive parts under warranty. To make matters worse, now they marked with another incompetent company that has no records of me having purchased the unit. Please, do yourself a favor and find a competent, reputable company.