Air City AC & Heating LLC

I had an older system that definitely needed replacement. I choose to buy a brand new one on Air Citys recommendation. This was absolutely a mistake im now 5 months into a nightmare I cant wake up from. Let me explain how your experience will go if you go with Air City. They will send out a service truck wrapped with a company logo and give you the false impression that when you purchase a new system, they will be the ones installing it. That is not the case they showed up in a beat up lifted truck with giant shiny rims with a damaged product inside and out. Without inspection of the new unit they cut out my old one. Did they stop and inform me when they saw that the new one was damaged absolutely not. Did they make it a horrible experience getting a replacement new product that wasn't dam

I had a great experience with Lead Technician Jeff and his apprentice Jose. Jeff is highly sought after, and it’s easy to see why—he’s extremely knowledgeable, professional, and took the time to clearly explain everything while repairing and installing my Ecobee thermostat. Jose was polite, attentive, and worked hard alongside Jeff, making the entire process smooth and efficient. They arrived on time, worked neatly, and made sure everything was working perfectly before they left. I truly appreciated their teamwork and attention to detail. Highly recommend Jeff and Jose!

Back on April 9 2024 my home warranty company(was provided when I purchased the house) sent Air City AC and Heating LLC to my primary residence. I had called because my downstairs unit was not cooling. A tech showed up and hooked his equipment to the unit outside and said there was no Freon that I had a leak somewhere in the system. Before he left I was told a follow up would be necessary. Shortly after a salesman shows up and explains to me their findings. He is pushy and wants for me to sign so they can get to work. A little over 5k for what needed to be done. I told him I was not interested and that I had a guy that takes care of my rental properties but I called the home warranty company because I had the service. I explained that I would be in contact after I received my guys findings

Jose did a very thorough job troubleshooting and making sure everything was good before applying power. I was very impressed by this young man's diligence curiosity, and willingness to learn. AC is working perfectly, thankyouverymuch! Very polite as well!

Jose was not only friendly but extremely professional. He got the job done in a timely manner and was an overall pleasure to be around. I will be recommending Air City to my friends and especially them to ask for Jose.