Air Concepts

Ryan and Tyler were very professional and polite while replacing my upstairs HVAC system. They did quick work and thoroughly cleaned up afterward, which was much appreciated. Austin was also very helpful with explaining everything and setting things up for phase two that includes replacing the downstairs unit.

We could not be more pleased with the service we received! What started as a service call to repair a unit that we knew was limping along, to the obvious need to replace both HVAC units, could not have gone more smoothly. Having utilized the services of Air Concepts previously and appreciating the professional experiences we had with regard to making the appointments Shelby), the reliability of the technicians, and the quality of the service, we did not hesitate to accept the quote presented to us on a Friday by Chase Stafford to replace the 14 year old units! The following Tuesday, several technicians arrived, all very professional and courteous! Protective runners were laid throughout the working area, protecting our new carpets, and by the end of day one they had our downstairs unit u

Ryan B. and James J. were professional, courteous, and accommodating. They gave me an honest price and did great work. They got my ac/heat pump going ahead of schedule. Great Job!!

A true professional- knowledgeable at working on my system and a very good communicator at telling us what is going on. He was instrumental in our getting a new system last year and we are so happy we got one! Glad he is our technician.

James was great! The team kept me updated ( via phone call and text) on his expected arrival time. He troubleshot the issue (bad fan motor) in short order. He removed & replaced the motor in the squirrel cage and the system was functional in no time! He explained the annual maintenance plan for each of our systems and the pricing for each. Overall, his service was excellent! Professional, knowledgeable, capable and courteous - all attributes you look for in a service call! I look forward having James & Air Concepts team maintain our systems!