Air Pros (Weston)

Excellent customer service, very helpful and caring to work with me on resolving the problem ASAP. Immediately, after the submission of the claim to the dispatch… the technician called me and the problem with the AC was promptly resolved. Kudos to the customer service team and the technician! I wholeheartedly recommend AirPro.

About a year ago, I contacted Air Pros because the 30-year-old house I purchased wasn’t cooling. This is Florida—cooling isn’t a luxury, it’s a necessity. After their assessment, I was talked into buying a brand-new HVAC system. I didn’t have the cash for such a big purchase, but they quickly offered their “credit option.” The total cost? About $10,000. I figured I’d be in the house for a long time, so I went ahead. Fast forward to about 3–4 months ago: Air Pros called me for what they said was a service check on the unit. They came out, and I was charged a fee for the visit. Yesterday, I noticed water leaking inside the house from the system. When I checked, I saw icicles inside the unit—so bad that the filter was frozen in place. I turned the fan on to let it melt. Today, I called Air

I had reached out to air pros for some assistance with my AC which suddenly did not power on my nest thermostat. I struggled a little bit because a lot of these HVAC repair places do not want to deal with Google nest products or anything of that kind. To my surprise, I had a technician come out named Barbaro who was patient and amazing. He arrived fairly quickly after my call was entered, made sure he did not dirty my house when walking in and working,took off his shoes respectfully. And patiently worked with me to identify the root cause which ended up being the AC unit. He went straight to work, explained what was the issue and in no time I had my AC back up and running. Definitely use this company. If you have any AC issues they hire great people.

Exceptional service! My tech, Nick, was punctual, well mannered, and knowledgeable, but most of all got the job done. Nobody wants a broken AC but I couldn't have asked for a better experience. Thanks Nick and Air Pros.

Technician Jimmin arrived on time and did quality work. Solved our clogged drain and went the extra mile to shown us how to avoid future clogs. Only issue was that his dispatcher failed to communicate our desire to only have drain repaired and nothing else.