Airbest Heating & Air Conditioning

I think this place may be permanently closed. I’ve left several voice mail messages, emails, and no response whatsoever. They did some work a few years ago, and sold me a maintenance package that was never really used.

DO NOT USE THIS COMPANY! STAY FAR FAR AWAY! They are extremely unprofessional, do terrible work, and STEAL. They installed our HVAC in our new construction house. It leaked. They said it was dried out. Months later, their tech came to do routine required maintenance. Then the system then LEAKED AGAIN. We were told it was due to problems with the installation. They said everything was fixed. Water damaged areas were supposedly remediated. Inside of the attic crawl space, inside our walls and the back of our closet built-ins (below the leak from the system) grew TONS OF BLACK MOLD. We paid tens of thousands to fix this. Our family has had many expensive medical bills to test for and treat our ongoing medical issues from the mold exposure. For MONTHS AND MONTHS we asked the company about

I called this morning and was able to get a technician to arrive within 4 hours to assess and repair a non-functioning A/C unit. Miguel was nothing less than fantastic! He put on booties before entering the house and followed social distance guidelines. He was extremely knowledgeable, thorough, efficient, proactive and very pleasant. Can’t say enough good things about him! Repair cost was also reasonable. Will definitely use them again when needed!

AirBest has been great from start to finish. This was our first interaction, but they'll definitely be our HVAC company of choice, going forward. Recommended by our electrician. Front desk was prompt, responsive and professional. They got a technician out to the house asap (within 2 days in the heart of Summer)...who was on-time, friendly, and very knowledgeable. Miguel had our problem diagnosed, parts replaced, and our system back up and running within 2 hours. He even gave me his direct phone # for any necessary follow up. Five stars all around for this vendor!

I would highly recommend you look elsewhere. At first, AirBest (AB) was professional. They made an appointment a week out for a standard service call on our hvac. We’re a new customer to them. They confirmed it with a 1/2 hour timeframe to appear via email. When they missed that, we called and they gave us a new time to arrive in the early afternoon. AB missed both committed windows. Despite a bunch of conflicting excuses by AB, both target times came and went with no proactive calls by AB providing any updates. Ultimately, despite sitting around for an entire day (again, with a confirmed appointment) AND calling AB twice for updates, they never showed up, called us or reached out the day after. They just let us go as a customer, with no thought, no apology, and no attempt to reschedule.