AJ Services Plumbing and Heating

I used them to remove my old oil boiler and booster tank and install a new indirect system, as well as install a comfort pump to improve the time to get hot water at some sinks on the other side of the house. Ben and his team did an amazing job. Ben’s quotes are more precise than others so you will know exactly what equipment and ancillary work you will be getting. Others were really just proposing to swap out the boiler and tank and nothing more and I would have to pull teeth to know which make and size I was getting. Ben was specific and also included new circulators, switching relays, near tank plumbing and electrical, and other modernizations that others didn’t propose. Their prices, even with these additional upgrades, were still more competitive than others. Furthermore, Ben of

AJ Services was hired during a severe winter heating emergency involving intermittent heat, no domestic hot water, and a confirmed gas leak at the unit. I was charged $650 to install a circulator pump strictly for diagnostic purposes, with the clear expectation that I would receive follow-up guidance and an estimate for the actual repair. That never happened. Despite the safety implications of a gas leak, legitimate single-digit outdoor temperatures, and payment already made, AJ Services never provided a written estimate, never returned a phone call or email, and offered no follow-up whatsoever — even more than 24 hours after the visit and payment. Taking substantial payment during a gas-related heating emergency and then going completely silent is egregious. For work involving gas-fire

Ben and his team did an outstanding job from start to finish. They arrived on time, assessed the plumbing issue thoroughly, and clearly explained what needed to be done before starting any work. They were extremely knowledgeable and took the time to answer all of our questions so we felt confident in the process. The work was completed efficiently and with great attention to detail. They made sure everything was functioning properly before leaving. It’s so rare to find a plumbing team that is both skilled and respectful of your home, but Ben and his crew truly delivered. I really appreciated their professionalism, honesty, and quality workmanship. I will absolutely be using them again for any future plumbing needs and would highly recommend them to anyone looking for reliable, top-notch se

Ben did a great job diagnosing and repairing my boiler. I have a combi boiler, and while I was getting hot water, my heat was not working. I called several places early in the morning with no answer, but when I called AJ Plumbing, a very nice woman answered right away. She took down all the details of my issue, reassured me, and said she would call me back once she got to the office—and she did. She was extremely pleasant, personable, and made me feel comfortable from the start. An appointment was scheduled for 1:15 PM, and Ben arrived shortly after 1:00. Within minutes of looking at the system, he diagnosed the issue which was a pump problem which needed to be replaced. He showed me exactly what the problem was and took the time to explain everything in detail. I didn’t even have to ask

Personally had an excellent experience with this plumbing company from start to finish. We discovered a pipe leakage issue that was causing water damage concerns, and they responded quickly and professionally. The technician, Ben, was outstanding. He was extremely professional, courteous, and clearly very knowledgeable. He took the time to thoroughly inspect the problem, explained exactly what was causing the leak, and walked me through the repair process before starting any work. His attention to detail really stood out — he made sure everything was properly sealed, tested, and functioning perfectly before leaving. The repair was completed efficiently, and the workspace was left clean and tidy. It’s such a relief to have the issue fully resolved by someone who genuinely cares about doin