ALAN'S Appliance Service

I am grateful that my husband and I recently replaced our garage plugs with GFCI on each circuit....our freezer went out, not knowing what the frick we called Alan's and set up an appointment to diagnose the problem; freon or compressor?!? Neither, some relay had shorted and melted the pins off the compressor, the GFCI shut down power to the freezer. We could have lost more than the quarter beef! He was informative and cool, he even discounted to initial price because of the sheer shock we had to digest. Good man and kind wife. I will refer him to any others that may need an appliance repair.

He had the part needed to fix my oven and stove and got it all working within 2 hours. Friendly service and very knowledgeable about appliances.

Called with a freezer not freezing and my fridge not staying as cold as it should. They were able to fit me in in about 36 hours. There was a part that needed to be ordered and replaced, but they also did a clean out of the part that was failing that helped keep my food and fridge working until the part came in. The secretary was nice and personable and easy to communicate and schedule with. The repairman that came was professional and quick, and nice to my toddler that kept wanting to show off his cars and be interested in what was going on. They charged me for the original visit, but only charged for the part replacement when they returned to install it. I would definitely recommend them, or use them again for any appliance repair I needed.

Alan's Appliance was an excellent company to work with. They had a technician out to my house within 2 days., the technician was very professional and friendly. He even removed his shoes when coming into my home. He was not able to repair the oven at the time but was able to diagnose it for us and get us what we needed in order to contact whirlpool company. These guys have been excellent!!

I'm not sure when Ryan took over this business but since then my experience has been a very big disappointment he came out the first time quickly but had to order a part over 2 weeks later after many calls he finally came to install a pump for my appliance and then it didn't work so he was going to sell me a used refurbished one that sounded good but he had to check them out after calling for over 3 weeks with no reply I gave up. I spent a lot of money for nothing! He was going to make $600-$700 more off of me and blew me off he either dosen't want to work or is too busy terrible Customer service!!