Alaskan Air Conditioning & Heating

Had an issue with whole system power. Spoke with real person without navigating thru the "phone maze". Not an emergency. Scheduler offered early morning and Nick arrived and diagnosed the power issue then visually inspected the whole system and took the time to answer our questions regarding the most efficient use of our thermostat system. In short NICK was timely, polite, knowledgeable and efficient. The office responsive, timely and human. Thanks Team!

Nick was able to restore A/C to my home lickety split. I appreciate his efforts and quick response. Way to go Nick!

We've been with Alaskan for some time now and I can't recall ever having a technician that didn't do a good job. Yesterday was a bit different in the best way. Caleb from the moment he arrived was on the ball. He was friendly & polite. He explained all the things he was going to do to find the problem as well as why it started. He took his time and then we we're given options on how to move forward with repairing. I feel you have a fantastic technician in Caleb, he is an asset to this company. His communication skills and all around vibe make him a pleasure to have in our home.

I found Alaskan air conditioning and heating to be a wonderful company and I would recommend them to anyone. My installers Damek, Milton, Kevin, and Frnny were Professional, clean, on time, friendly, and I can’t say enough about how wonderful their communication was.

He was very informative and was apologetic that he could not fix my AC today and that the cost of labor for what needs to be completed. He also intends to get the part that I need tomorrow morning and perform the work. Update: Josh went to the dealer for my AC unit the first thing the following day (Tuesday) and obtained the necessary components he needed and called me to tell me he was heading directly to my house to perform the install. He did all of the work without me being there since I did not plan on having that day off. I came home to a working unit and my house at a comfortable temperature inside. Excellent customer service.