Albany Mechanical Services Inc.

I recently had a furnace issue that unfortunately wasn’t resolved on the first service call. While that was frustrating, I want to recognize how Albany Mechanical handled it. They returned promptly for a second visit at no charge and sent two of the best, most highly trained technicians I’ve ever worked with in Zack and Blake. Their knowledge, expertise, and customer service were second to none. They conducted a thorough evaluation, explained everything clearly, and made sure the issue was fully resolved before they left. I truly appreciate a company that employs incredible people like Zack and Jake and stands behind their work and makes things right. Thank you, Albany Mechanical!

Zach provided outstanding service during a very stressful situation. He was timely, responsive, and highly professional when servicing my mother’s furnace on a Sunday morning, in the middle of an unusual cold spell. His prompt response and clear communication gave us real peace of mind. We truly appreciated his dedication and professionalism—excellent service all around.

We called this morning while it was 1 degree outside because our commercial heater didn't work. Albany Mechanical came out within 3 hours and made the repair. We will not use anyone else moving forward. Thank you

Total Professionals! I just had a new Furnace and A/C unit installed by Albany Mechanical. They sent out 2 Technicians and 2 Project manager-estimators and had the the job complete in one day by 3PM which included re-locating the old AC unit, pad and re-wiring. Their price was good and the service was exceptional. THANKS GUYS, great teamwork.

To Albany Mechanical Services Inc. Management: Our Navien tankless hot water heater was in need of repair. I contacted Albany Mechanical Services and they dispatched a technician right away. The technician (Zach) arrived at our home and he immediately investigated the problem. He found that I needed a new heat exchanger which he replaced along with a new igniter. However, another issue with the unit persisted where he consulted with Tech Support at Navien. It was at this point I felt confident that Zach was going to get to the bottom of the issue and take the necessary steps to solve the problem. Zach was extremely knowledgeable, methodical and patient. He kept me informed every step of the way. Although it was somewhat frustrating in determining what the cause of the problem was, Zach ke