All About Care, Inc.

I recently had my heat pump maintenance service completed, and I could not be more pleased with the experience. Patrick was extremely professional from start to finish. He called ahead to confirm his arrival time and explained his ETA clearly. Once he arrived, he got right to work. During previous maintenance visits, my husband and I were told we needed a new thermostat, but we couldn’t afford to replace it at the time. Patrick performed a thorough inspection and discovered that the thermostat did not need replacing after all just a few minor adjustments. He also corrected some wiring issues that had not been installed properly in the first place. What stood out most was how well Patrick explained every step of the process in a way we could understand. His honesty, skill, and professiona

I have some questions.First, you did not call to setup and service my unit in the spring. I had to call you this month to get you out here to for the fall service with no spring service. We set up for this afternoon between 3 & 5 p.m. and I told her I wanted the outside unit cleaned. I understand that that is a spring only thing. I was at a meeting at church with 15 other people this morning with my phone turned off while expecting the call to be between 3 & 5. I saw the calls after I left the meeting. The service guy came anyway and knocked on the door with my wife home alone. She finally got in touch with me and felt safer letting him in. I had money ready to pay him when the service was completed. I want to know what you charged me last year when everything was smooth for the spring AND

Our experience with All About Care was excellent. Christian, who came to help us, was friendly, polite, knowledgeable, honest and professional. He helped us with the questions we had and didn't try to sell us on services we didn't need. We would use All About Care again and would recommend them to our friends.

All About Care Heating & Air, Inc. Winston-Salem has NO responsibility, NO dependability, and NO trustworthiness. Do not waste your time and risk your life with this company. They damaged my kitchen wall through pure incompetency on 1/20, then failed to repair it the next day, even for three weeks. Now, they have the audacity to still charge me full price. Please take your responsibilities seriously, do not blame it on the weather and the job. I believe the weather would not be responsible for failing to fix the damaged wall if the weather could talk. There were many nice weather days in three weeks 1/21-2/9. 1. Incompetency and no responsibility The quote of a range hood installation was $1,100. This high price should guarantee a high quality of service. But it turned out they couldn’t

I had an excellent experience with technician Parker Blaylock. From start to finish, they were friendly, approachable, and genuinely cared about making sure everything was done right. You could tell they were highly knowledgeable, explaining what was going on in a way that made sense and answering all my questions patiently. What impressed me most was their determination and work ethic—they didn’t cut corners, worked steadily until the job was complete, and made sure everything was running perfectly before leaving. It’s rare to find someone who combines technical expertise with such a personable attitude, but Parker has both. Highly recommend! and have used this company multiple times at our hotel business thanks to his work