All Air HVAC Service

We had no heat and it was late on a Friday. We called several places and were told no way, too busy, going hunting etc. Then we called All Air. We knew nothing about them, but all technicians were busy, so the manager came straight away. It didn't take him long and he went straight to the source....a spider nest in the line. He cleaned it, and did not charge us extra for an emergency. He was professional, efficient, courteous and we were very grateful for his prompt service. We thought the charge was extremely reasonable. We also had them replace our thermostat. It was also done efficiently and reasonably. From the office staff, who are outstanding, to the field techs, we appreciate and respect their expertise and customer service. We will be using their services again. Thank you

This heater ac pump was installed from All Air in La Grande Oregon ..professional or not my entire walkway was frozen out this winter .. We were told to turn our heater off.. update on 12/21 I was called by Scott the owner at All Air and after expressing my concern and my husbands frustration that we have been trying to resolve since installed prior to August ..Scott the owner told me a white woman to have my partly Indian husband to call him and talk to him like a white man, I calmly repeated what he said, just so that I heard him correctly and he said yes mam like a white man... I am disappointed in this response from business owner and by this service and just general experience....

Am due for shoulder surgery the 12th of August, talked with Ida in the office. She got us in a little over a week after ordering furnace and AC unit. Couldn't be more impressed. Thanks Ida and crew. Stacye and Charlie

You need to listen to customers of ALL AIR HVAC. It has been about 2 1/2 years since new installation and about 5 1/2 months since they set my system on fire. During the install, they hooked up a 120v recepticle under my house for the condensation pump. A week later my system shut fully down, so all air tech comes out, he didn't even bring a flashlight, so let hiim use mine, we went under the house, the recepticle they installed was black and melted. It was installed incorrectly was not even on a breaker as it should have been, the system condensation built up and that is what shut the system down. It could have caused a fire under my home. Do you think a licensed electrician installed that recepticle? Nope!! Then 2 years later I started to smell wire burning and then the system shut off,

We had a contract will all air to do install on a new home. The final part was to provide and install parts for our pellet stove. We called multiple times and it was on excuse after another. We finally talked with the project manager and he told us they were to busy and it was OK to get someone else to do it. This whole time they were accepting new jobs. We bought and installed everything ourselves and they tried to send us a bill of $2300. I denied payment because the breach of contract and Kaber came to our residence to try to intimidate me. I just told him to leave. We kept getting statements with interest and he finally sent it to collections. We took them to court and all air lost. I would stay away from this company. Not only is the work shotty but the owner is very questionabl