All American Facility Maintenance

AAFM services many of our stores nationwide and we are VERY happy with them across the board. They have GREAT communication and we are happy with the way they handle our KPI's.

Raheem was very knowledgeable and quick at quoting the issue with my property. Thank you Raheem!!

Those company is a joke, want to fight about everything. And they know there wrong, they sent a work order over, we did it and they said that was not on the work order, they sent a new one and changed the wording in it. And you do have to fight for you money. My girls in the office are so glad we said goodbye to them.

Update: 4 years later of working with All American - nothing has changed, they will nickel and dime vendors to lower the incurred charges stating that work wasn't done, when it was. They pay our invoices ok, usually with not much delay, but you sure have to fight to get any NTE increase approved, they either don't pick up the phone, don't reply or altogether claim that it wasn't approved! Instead of giving you increase to finish the job, they send another company to finish it and then claim that work wasn't done and they try to avoid paying you for incurred. It's frustrating and draining to work with them! Initial review: I've done work with All American FM with a few jobs a year only and wish they send more work. They are a little bit slow to pay but always paid the invoices. I'm degrad

Like other maintenance companies like this one, they are the worst. I have had to take legal action against almost all these companies because they do not pay. And like a comment here, they have several people calling about a work order but none of them communicate with each other, they lose photos, files and you get a different answer from each employee. These people will call me (vendor) many times a day to get the work started and once completed they do not return calls, text messages, and emails. these people will lie to a vendor just like they did to me. Days after completing work i was told my check was being processed, it is now 47 days and no payment and out of at least 25+ emails/text not one reply. AAFM is in the top 3 of poor communication and the employees are unprofessional. I