All in the Family Chimney Sweep & Repair

I’ve been disappointed TWICE by this company and am writing this review as a caution for others. Roger came to clean our chimney in September 2025. He's a super sweet person, but he severely damaged our carpet with soot that covered about 10 square feet. He was apologetic and tried his best to make it right. When Roger called the owner (Mark) to report the mishap, Mark yelled at him in front of me and treated him and me with disrespect. I spent more than 7 hours cleaning up. But the chimney job was not done, and I wanted to give Mark and Roger an opportunity to finish the job. They came back in October and spilled soot on the carpet AGAIN, this time in a 6 square foot area. The worst part is that Mark didn't even apologize, although I was polite and patient with him. He hung up on me and t

Rodger & Mark are great ‼️ Very knowledgeable and flexible 🙂 HIGHLY RECOMMENDED 🔥 Many thanks to "ALL in the Family Chimney Service"

even though he isnt located in my area I called by mistake and he was so helpful with ideas and advice

Man was incredibly rude

Zero customer service