All Starr Air 72Degrees

NOT RECOMMENDED by me. I purchased and had them install two HVAC units. Within a year one developed a leak in one unit (according to them) and it needed coolant. Within less than 2 years same issue and then found that the duct connected directly to the installed unit partially came off. They charged me a lot to fix what in my opinion was a bad install since this should not have happened if the duct work was connected to the installed unit properly. The tech said that since the units vibrate this happens ... NO ... must think I am an idiot ... a lifetime of HVAC and it never happened before and another contractor I had look at it said it was a bad install. When I contacted them about fixing the coolant leak under warranty the owner never returned my call. After multiple calls still no call

Posted earlier about a bad install and new unit they installed. Since that post I have had to refill the coolant yet again that leaked out, replace the compressor, and replace the drip pan under the inside unit. Now, after having spent thousands more dollars in repairs for fixing this mess I have been told by an HVAC contractor that a part from the original install was installed backward and that has apparently according to him been the problem with the coolant leaking out each year. ANOTHER BAD INSTALL ISSUE FROM THE ORIGINAL INSTALL. Previously, I had numerous leaks of water from condensation that collected in the pan overflowing it and damaged my ceiling multiple times (and yes the drain was cleared multiple times each year as regular preventative maintenance). Turns out the problem the

I HIGHLY recommend All Starr Air 72 degrees! I had been gone for a fundraiser for 3 days. Walk into my house and it was 85 degrees!!! Condenser unit just running but nothing coming out of registers. I googled and called. They were here within an hour or so. My inside unit was frozen solid! So they prepped it to give it more hot airflow to melt faster and he said he'd be back 1st thing this morning. They showed up after their last job just to check to see if it was thawed out enough to get it working...on their own time!!!! Unfortunately, still too much ice! Showed up at 10 til 9 this morning, 10 minutes earlier than expected, got everything checked out, cleaned my filters, checked my charge, got my air working within 30-45 minutes WITHOUT costing me my 1st born!!! Then gave me a heads up t

I would have given a All Starr Air a black hole if it were possible. After 3 weeks and $2100 in damages later, we had them remove their unit and we brought in a local contractor to fix the damages and install a new heat pump and air handler. Everyone that works at All Starr Air worked on the installation in our home, including the owner, Jon Starr, and it was never done properly. The final straw was my discovery of insulated bubble wrap being used to divert water from the improperly installed air handler in our attic into the drip pan. This was week three. This is a very short version of the absolute mess and hassle using All Starr Air was for my wife and myself. I was done being a supervisor, dine calling about the same leaking air handler dripping water into our attic and causing water

What can I say? Recently we lost functionality with two Lennox units on the same Friday afternoon, leaving the primary living area of our home without air conditioning when the outside temperatures exceeded 100 degrees. My immediate solution was to purchase a portable unit from Home Depot to try to get through the weekend. The Lennox vendor already told me new units would be a good option but that their crews were likely tied up on a commercial job for a while. At Home Depot the store manager suggested I speak with John Starr the local Carrier dealer. John was at my house an hour after the manager from Home Depot called him - on a Saturday, when most vendors are fishing or playing golf. He asked his office manager to come in to the office and he met me shortly thereafter. I was so i