Allen Steele Plumbing Co

Needed the drain to my bathtub checked out, as it doesn’t drain. Even after cleaning it out! Steele Plumbing showed up at a different house! And after my landlord emailed them, asking them to please help us out, they called her and BLAMED HER for not telling them exactly which house to go to?! Even though my landlord DID tell them! They then proceeded to tell my landlord that she’s “fired” from being a customer ever again. All because the plumbers decided to go to the wrong place.

Thank you and your team for the help and great customer service. My wife and I are very pleased and grateful for yall to help save the day and turning our water back on. We send our appreciation to yall. 🙏🏻

I hope your plumbing services are better than your driving services. To the person in the white van that got close enough to hit me, after I signaled I was coming over, shame on you. You have your companies logo on the side of the van

Not my favorite plumber experience. I've asked my home warranty to send me someone else next time we have a plumbing need. Allen Steele came 2-3 times for different services and they did the work well but wouldn't go back and fix something that they reinstalled incorrectly. It wasn't a big deal (faucet handle twisting the wrong way) but I shouldn't of had to push the matter and I left it because he made me feel uncomfortable about asking. Sometimes you have to stay on them for additional service or quotes. They are fine but again, I've decided to follow my gut on this.

Home warranty company contacted Allen Steele Plumbing to replace a pool pump. It took over a month to get the pump in and replaced. The new pump would not hold prime and it was thought that a crack had formed during cold weather on suction side of pool plumbing. I contacted a trusted pool service company and they came out and immediately said the fittings were not the correct ones for the new pump. So Allen Steele Plumbing just swapped the pump and did not use the supplied fittings and actually plumb the pump correctly. I contacted Allen Steel Plumbing and was berated on the phone and told that is not how it works and the warranty company should have been contacted to have Allen Steele called back out. Why would I want them to come back if they could not do a simple job right the firs