Alliance Service Pros - Plumbing & Heating

Had ane new central air and heater installed in August 2024. It ran well but was not completed properly. It took them over a year to return and correct some issues. I still do not have my humidifier connected and they do not return my calls and emails. It is now the end of November 2025. I would not do buisness with these people. P S. It still has not been inspected as per Jake. "Don't call for inspection until the work is finished". I have the email stating this.

Spigot broke after ~3 years of being installed, valve no longer functions properly and water was leaking outside in the freezing cold. Out of fear of the line freezing, I had to cut the copper pipe and cap it off with a temporary sharkbite until a real plumber and came and fix it. I was charged over $700 for this job on Oct 11th, 2022, which is absolutely absurd and ridiculous considering the amount of damage they did to my basement bar. The plumber (the one pointing in the photos) cut 2 MASSIVE holes into my wall because he couldn't find the line, and charged me $275 for a Professional Search. He failed to do the job correctly because the "new" spigot leaked only after 3 years, which is absolutely absurd given the amount of money I spent.

Absolutely had an amazing experience with this company. Professional from the office staff to the technicians. Jacob took his time with us and explained the process and assured that we were pleased. All of the workers were extremely respectful of our home. We had our bathroom remodeled to ensure that my elderly father could be safe while using it. I highly recommend this company and will definitely use them again for other household projects.

THANK YOU Alliance Service Pros! Here's my story...Started shopping around Wednesday morning for water heater install to replace a 14 year old one at my Mom's house. Got quotes from big box stores and a few more from other companies in the area. I selected Alliance Service Pros because I was impressed with conversation with Jake - Service Manager, no high pressure sales pitch or arrogant attitude instead I experienced a professional and friendly person. I was handed off to Office Manager Amy to schedule appointment and I knew I made the right choice because she was super friendly and a professional with outstanding communication skills. We scheduled work for Friday morning, remember I talked to Jake Wednesday evening. Technician Robert Lord arrived on time and immediately I got a sense tha

We had a "flood disaster" in our crawlspace. We spent 52 days in a motel. We found Alliance worked well with our insurance company: Alliance was prompt and thorough and thoughtful at all times...Making sure we were comfortable. It was great working with Jennifer, Jake, and the whole crew. They were all very friendly, yet professional. I would recommend them anytime and give them an A+. They changed our disaster into an adventure!